Shopping with Us

Welcome to the Spirit & Destiny Shop, where you’ll find hundreds of beautiful gifts for yourself, your friends and your family. We offer something a bit different - something you won’t easily find on the high street - including a wide range of incense, crystals, jewellery made from silver and semi-precious stones, tarot cards and inspirational books and relaxing CDs. We also have a range of organic aromatherapy oils, beautiful candles, Buddhas, dreamcatchers and much more.

All the products have been specially selected by the team at Spiritual Quest Limited, who will process and send out all orders on our behalf. If you have any queries regarding your order or anything to do with the shop, please contact Quest directly.

Happy shopping!

Rhiannon Powell
Editor, Spirit & Destiny


Please note the following

Shipping, Postage and Packing

Returns Policy

Terms and Conditions of Sale 

Privacy Policy 


Shipping, Postage and Packing

All orders received before 2pm are guaranteed dispatched the same day (Monday - Friday) and we promise we will do our best to dispatch any orders received after 2pm the same day as well. You can choose either first or second class postage with Royal Mail. Any orders with a combined order weight of over 1KG will be sent by courier with a target delivery time of 3-5 days.

Shipping charges are calculated according to the total weight of your order. We enjoy lower postal charges as all our parcels are franked, and we pass these savings directly onto you. All shipping charges are shown before you check out so there are no hidden charges.

If for any reason we are unable to ship your order within our target deadline, we will keep you informed by e-mail.  


Returns Policy

Our 14-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item.

Sorry we can only accept the return of opened items if they are faulty.

Please notify us by email at spiritanddestiny@spiritualquest.co.uk  explaining that you want to return your goods before you send them.
 
The address to send returns to is: Spiritual Quest Limited, 58a The Ashley Centre, Epsom, Surrey, KT18 5DB.


Terms and Conditions of Sale

By purchasing from this website, you agree to be bound by the following Terms & Conditions:

Contract for the Supply of Products or Services

The display of goods on the Spirit & Destiny Shop website amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of products or goods will be deemed to exist between you and Spiritual Quest Limited unless, and until, an email is sent by Spiritual Quest Limited to you confirming that your order has been accepted and payment has been successfully made.This confirmation e-mail amounts to an acceptance by Spiritual Quest Limited of your offer to buy goods or services from Spiritual Quest Limited and this acceptance is effective regardless of whether or not you receive the e-mail.

Spiritual Quest Limited are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself.
Price and availability information is subject to change without notice.

Site Information

Spiritual Quest Limited are providing this site and its contents on an as is basis and makes no representations or warranties of any kind with respect to this site or its contents. Spiritual Quest Limited disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Quest does not represent or warrant that the information accessible via this site is accurate, complete or current.

Processing of orders

Credit cards are debited before items are shipped or before services are activated by us.

Limitation of Liability

Except as specifically stated on this site, neither Spiritual Quest Limited nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Illegal Acts

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. Spiritual Quest Limited track the electronic fingerprints of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on the Spirit & Destiny Shop website.

Changes in Terms

Spiritual Quest Limited reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Spirit & Destiny Shop web site.

Further information

For full website useage terms and conditions and cookies policies, please visit the Website Policies page.


Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

(1) This privacy policy

This privacy policy was made using an SEQ Legal privacy policy www.website-law.co.uk/privacypolicy.html template created for www.employmentlawcontracts.co.uk.

(2) What information do we collect?

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation.

(b) information that you provide to us for the purpose of purchasing products from us

(c) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters

(d) any other information that you choose to send to us;

(3) Cookies

Please see our Cookies policy (above)

(4) Using your personal information

Personal information submitted to us via this website will be used by Bauer Media Group (the publisher of Spirit & Destiny and Fate & Fortune) for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website

(b) send to you goods requested via the website

(c) send you general (non-marketing) commercial communications

(d) send you email notifications which you have specifically requested

(e) keep you up-to-date by post, email and / or free mobile messaging or similar technology with fantastic offers and promotions. We promise that you can unsubscribe at any time if you don’t find them interesting and you’ll only get messages about things that we’ve chosen especially for you from ourselves and our network of great partners whose products and services we think you’ll enjoy.

(Bauer Media Group consists of Bauer Consumer Media Ltd, Bauer Radio Ltd and H. Bauer Publishing Ltd. - for our Privacy Policy visit www.bauerdatapromise.co.uk

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(5) Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

(6) International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries (including the United States, which do not have data protection laws equivalent to those in force in the European Economic Area.

In addition, personal information that you submit for publication on the website, for example when leaving a comment in response to an article published on our site) will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information.

(7) Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(8) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(9) Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) the payment of a fee (currently fixed at £10.00); and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

(10) Third party websites

The website may contain links to other websites over which we have no control. We are not responsible for the privacy policies or practices of third party websites.

(11) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(12) Contact

If you have any questions about this privacy policy or our treatment of your personal information, please contact us.

Company registered in England No: 07535988. Registered address: Spiritual Quest Limited, Airport House, Purley Way, Croydon, Surrey, CR0 0XZ. VAT no: 904 1216 70